Live video help from a real appliance technician.
Get Appliance Help Without Waiting for a Service Call
Show a real appliance technician what your machine is doing through a live video call. We will help identify the likely problem and the correct part to fix it.
20-minute live appointment. $20 credit toward a qualifying part purchased through Appliance FixLine within 7 days.
- Real appliance technicians
- Face-to-face video help
- Correct part identification
- Written diagnostic summary
- Nationwide online service
How it works
Four simple steps from problem to part
- Step 1
Tell Us What Is Wrong
Enter the appliance type, symptoms, model number, error codes, and photos.
- Step 2
Book Your Video Call
Choose an available appointment and securely pay online.
- Step 3
Meet With a Technician
Show the technician the appliance and what it is doing through your phone.
- Step 4
Get the Fix and the Right Part
Receive a written summary, likely diagnosis, and a link to purchase the recommended part.
What we help with
Pick your appliance and start there
Tap an appliance to begin a booking with that type already selected.
- RefrigeratorsNot cooling, frost, noise, leaks
- FreezersWarm box, frost buildup, running constantly
- WashersWon't drain, won't spin, error codes
- DryersNo heat, long dry times, won't start
- DishwashersNot draining, not cleaning, leaks
- RangesBurner or oven problems, error codes
- OvensNo heat, uneven baking, door or lock issues
- CooktopsElements not heating, clicking igniters
- MicrowavesNo heat, sparking, keypad issues
- Ice makersNo ice, small cubes, leaking
- Garbage disposalsHumming, jammed, leaking
- Other household appliancesTell us what you have
Why use Appliance FixLine
Better than guessing from a forum
Skip the unnecessary service call
Find out what is actually wrong before you pay for someone to drive to your house.
Stop guessing which part to order
A technician looks at your appliance and your model number and identifies the right part.
Repair or replace, answered
Get an honest opinion on whether your appliance is worth fixing.
Talk to a real person
Not a forum thread, not a video that half matches, not an AI guess.
Order the correct part with confidence
Buy the recommended part directly from us after your appointment.
Works from your phone
No complicated app to download. Tap the link we send you and you are in the call.
What video diagnostics can and cannot do
Some appliance failures cannot be fully confirmed through video alone. Certain tests require specialized tools, disassembly, sealed-system equipment, gas-service qualifications, or an in-person inspection. Appliance FixLine provides guided troubleshooting and a likely diagnosis but does not guarantee that every problem can be diagnosed remotely.
Before You Replace It, Let Us Take a Look.
A 20-minute video call with an experienced technician costs $39 — a fraction of a wasted service call or the wrong part.
Book Your FixLine Appointment