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What we help with

Household appliances, diagnosed over live video

Pick a category to start a booking with that appliance already selected. If you do not see your appliance, choose Other and tell us what you have.

Problems we see every week

  • Refrigerator not cooling or freezing everything
  • Ice maker producing no ice or hollow cubes
  • Washer that will not drain, spin, or fill
  • Dryer running long or producing no heat
  • Dishwasher leaving dishes dirty or standing water
  • Oven that will not reach temperature or shows F-codes
  • Cooktop element or igniter that will not light
  • Microwave running but not heating
  • Appliance tripping the breaker
  • Water leaking under or behind the unit
  • Loud grinding, squealing, or knocking noises
  • Control panel or display acting erratic

Where we stop

Some appliance failures cannot be fully confirmed through video alone. Certain tests require specialized tools, disassembly, sealed-system equipment, gas-service qualifications, or an in-person inspection. Appliance FixLine provides guided troubleshooting and a likely diagnosis but does not guarantee that every problem can be diagnosed remotely.

  • Gas components. We troubleshoot and identify parts, but gas-line and gas-valve work may require a licensed professional.
  • Sealed refrigeration systems. Compressor, evaporator, and refrigerant work requires certification and specialized recovery equipment.
  • Live electrical testing. We will never walk an unqualified person through working on energized circuits.
Book a Video Diagnostic — $39